🧠Community Wisdom: Setting up product ops at a pre-seed startup, breaking into PM from a non-tech background, and being an AI champion without burning out
👋 Hello and welcome to this week’s edition of ✨ Community Wisdom ✨ a subscriber-only email, delivered every Saturday, highlighting the most helpful conversations in our members-only Slack community.
A big thank-you to this month’s community sponsor, Dovetail. Dovetail is the always-on customer intelligence platform that automatically centralizes and instantly transforms every customer interaction into actionable insights that are accessible to everyone in the business—so you can drive customer-led innovation at scale. Try a 30-day trial of Dovetail Pro here.
✨ Upcoming community meetups ✨
Upcoming community-organized meetups this month—click the city name to RSVP:
Cape Town. January 29th. Thanks to @Annu Augustine!
Los Angeles. January 28th. Thanks to @Liz Elias!
Orlando. January 27th. Thanks to @Diana Laboy-Rush!
Philippines. January 26th. Thanks to @Migi!
Can’t find your city and want to host one? Just DM @Riya in our Slack. It takes 10 minutes (i.e. pick a date and location), and you get to meet awesome people from our community. Learn more here.
🎙️ New podcast episodes this week
Claude Code for product managers: research, writing, context libraries, custom to-do system, and more | Teresa Torres: YouTube, Spotify, and Apple Podcasts
The non-technical PM’s guide to building with Cursor | Zevi Arnovitz (Meta): YouTube, Spotify, and Apple Podcasts
đź’Ą Top threads this week
1. Setting up product ops at a pre-seed startup
...Q: Hi everyone! I just joined a pre-seed startup as a Fractional Head of Product. One of the initial things they’re asking me to tackle is in the area of product operations (e.g. what tools to use, how to share information across the org, etc.). This is my first experience at a startup (most of my experience is growth-stage or enterprise and I wasn’t the one making these types of decisions. Additionally, I have been in job-search mode for the past 15 months, and a lot has changed in the product-tool area in that time. Here are my questions: What is the best way to approach this? Right now there are multiple systems, as the engineering team (also fractional) has their own ways of working (different tools, etc.). It’s driving the CEO crazy, but she is a non-tech person who is starting a
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